Testimonials

“Just to update you–I finally received a new dehumidifier to replace the old one. So far–so good. Thank you again. I appreciate and thank God for your work. Each time I go down cellar, I thank God for the dryness and clear area! Sincerely thank you.”

- Pat H. of Cortland

“George Massery and his team did an amazing job on my complete basement remodel, including giving me a completely dry basement for the first time ever! I cannot say enough good things about their quality, attention to detail and professionalism. They provided an exceptional level of workmanship and also communicated very well through the entire project. From creative solutions, to problems that arose, to ensuring everything was ship-shape at the end of the day; they covered every detail. I can’t wait to use them again on my next project!”

- Paula R.

“My husband and I live in a 28+ year old townhouse, which developed a mold problem in the basement last Summer/Fall. We had four companies come to access the issue, develop a plan and quote a price. It was amazing the range of responses we received; however, we chose to go with Superior Basement Water control and Remodeling and I’m so very glad we did. George and his team were on time, thorough and clean. I know we were given the fairest price to do this type of work based on the other three estimates we received. Good job, George, I would definitely recommend Superior Basement Water Control and Remodeling.”

- Coleen B.

“Several months ago I engaged George Massery and Superior Interiors to waterproof my basement after a major flood. They came in and did a wonderful job with much less interruption to my life than I had anticipated. Their great group of workers came and did the job and left. Afterwards, there were a few minor leaks, but they were “Johnny on the spot” when I called and told them. Now, my basement is dry and actually another real room in my home for the first time in over 50 years.”

- Roberta C.

“Dear George,

I just wanted to say thanks for the great basement remodeling job completed at our home. Kathy and I are very pleased with the quality of your work and how you stayed to budget. We also appreciate how you kept us informed of progress, left the work area clean each day and always fully respected that we were living in the property while you conducted the work.

Of particular note, I want to express great thanks that you were able to adjust plans at last moment to deal with the severe water problem that I would otherwise have been dealing with. I’m very relieved that you addressed the issue at source without undue expense or change to the aesthetics of the project. I also realize that the job threw some unconventional challenges at you along the way with the install of the air exchanger, and unusual plumbing/electrical needs. I’m very pleased with the final outcome. Please let me know if you need a referral. I’ll have no reservations about using your services, again.”

- Sincerely,
Steve Lowes,
Owner Cayuga Aquatics

“My experience with Superior Basement Water Control & Remodeling was superior!! I found myself very overwhelmed with the prospect of having to repair my basement due to water problems. I had heard basement waterproofing could be extremely expensive. I called Superior Basement and spoke with the owner George. I loved the fact that I was able to speak with the owner from the very start! I expressed my concerns and he scheduled me in for an appointment that week. He was very professional from the start and I could tell was extremely knowledgeable about basement repair. He seemed to have a ton of experience. He did a thorough analysis of my basement and communicated with me directly on where the problems were….he made sure that I understood exactly why water was coming into the basement and developed a solution on how to fix the problem. There was no need to dig up my floors, he just needed to address some problem areas with his system and that in turn would stop any further water damage and leakage. When the time came to discuss price, George shocked me with a figure that was much lower than what I had expected. I couldn’t believe it and was so very happy to hear that it wasn’t going to be anywhere near what I had heard other basement repair companies can charge.

The estimate that Superior Basement provided to me was also very clear and easy to follow. Everything was there that we had discussed during our appointment and I didn’t hesitate to move forward with the project. George and his very professional team were able to repair the basement in a few days and since then, I have had a dry basement and am very pleased! While he was in my home, I also had him do two other projects for me that weren’t basement related! One of them, he had noticed himself….it was a repair on my front door that would help my home be much more energy efficient and provide better security. These projects were also very affordable for me and I was very satisfied with the work.

If your basement is having water flooding or leaking problems, I would definitely call George at Superior Basement Water Control & Remodeling. He is honest, reliable and affordable! I knew I made the right choice!”

- Amanda P.